East Texas Business Cuts Costs and Chaos by Unifying IT Services
By Alec Castleberry
For one East Texas distribution company, the breaking point came during a Friday morning email outage. With a full team unable to communicate, customers left waiting, and no clear answers from any of their IT vendors, they realized what many local businesses are now facing: fragmented IT services cause more problems than they solve.
One Company. Too Many Vendors.
They had a cybersecurity provider. A separate phone system installer. A different vendor for networking. And the office manager? She was stuck chasing support tickets across three different companies.
The result? Missed alerts, delayed responses, and overlapping costs—all while the business grew more dependent on reliable technology.
A Unified Strategy with Castleberry Services
After a near-miss with a ransomware threat, the company turned to Castleberry Services. The plan: bring everything under one roof.
Castleberry assessed the company’s systems and implemented:
- Simplified infrastructure and network upgrades
- Centralized cybersecurity and monitoring
- Eliminated redundant vendors and overlapping services
- Ongoing support from a single, responsive team
Big Savings. Bigger Relief.
Within three months, the company:
- Cut IT costs by more than a quarter
- Reduced downtime dramatically
- Got back to running the business instead of managing vendors
Local Lessons Learned
If your business has tech headaches but too many “fixers,” it might be time to rethink the whole approach.
East Texas businesses don’t need five IT vendors—they need one that can do it all. And that might just be the smartest switch you can make.
