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How One Business Transformed Operations by Unifying Their Tech

Date:

By Alec Castleberry

A logistics company operating multiple facilities across East Texas was used to juggling vendors—one for cabling, another for cameras, and a third for IT support. Over time, the patchwork setup caused delays, miscommunications, and more than a few 2 a.m. emergency calls. When a missed systems alert nearly triggered a warehouse shutdown, the company’s leadership decided something had to change.

That’s when they called Castleberry Services.

A Tangled Web of Technology

Castleberry’s team quickly discovered that none of the systems talked to each other. Cameras weren’t integrated with access controls. Wi-Fi struggled to reach high-traffic work zones. And the server room? Let’s just say it had seen better days.

In short, they weren’t facing an IT failure—they were facing an IT fragmentation.

The Integration Game-Changer

Castleberry’s solution wasn’t to replace everything. It was to connect everything.

They started with the infrastructure: structured cabling to unify the network. Then came synchronized access control and security monitoring, followed by a cloud-based management platform that brought everything—files, users, alerts—into one streamlined dashboard.

Suddenly, the company could:

  • Monitor and control building access in real time
  • Spot system alerts before they became problems
  • Support new hires at multiple locations without a hitch

From Chaos to Confidence

Within two months, downtime dropped by nearly half. Employee support tickets decreased. And for the first time in years, the IT team had breathing room.

Operations ran smoother, faster, and safer—because everything was finally working together.

For any business still juggling disconnected vendors and outdated tech, the message is clear: Integration isn’t a luxury—it’s a necessity.

How One Business Transformed Operations by Unifying Their Tech

By Alec Castleberry

A logistics company operating multiple facilities across East Texas was used to juggling vendors—one for cabling, another for cameras, and a third for IT support. Over time, the patchwork setup caused delays, miscommunications, and more than a few 2 a.m. emergency calls. When a missed systems alert nearly triggered a warehouse shutdown, the company’s leadership decided something had to change.

That’s when they called Castleberry Services.

A Tangled Web of Technology

Castleberry’s team quickly discovered that none of the systems talked to each other. Cameras weren’t integrated with access controls. Wi-Fi struggled to reach high-traffic work zones. And the server room? Let’s just say it had seen better days.

In short, they weren’t facing an IT failure—they were facing an IT fragmentation.

The Integration Game-Changer

Castleberry’s solution wasn’t to replace everything. It was to connect everything.

They started with the infrastructure: structured cabling to unify the network. Then came synchronized access control and security monitoring, followed by a cloud-based management platform that brought everything—files, users, alerts—into one streamlined dashboard.

Suddenly, the company could:

  • Monitor and control building access in real time
  • Spot system alerts before they became problems
  • Support new hires at multiple locations without a hitch

From Chaos to Confidence

Within two months, downtime dropped by nearly half. Employee support tickets decreased. And for the first time in years, the IT team had breathing room.

Operations ran smoother, faster, and safer—because everything was finally working together.

For any business still juggling disconnected vendors and outdated tech, the message is clear: Integration isn’t a luxury—it’s a necessity.

Alec Castleberry
Alec Castleberry is the Chief Operating Officer at Castleberry Service, a company with over two decades of experience in IT infrastructure and management. Based in Lufkin, Texas, Alec and his team are dedicated to helping businesses overcome IT challenges and thrive in a competitive landscape. Contact Castleberry Today! (936) 237-3030 Lufkin/Conroe | (979) 703-8715 Bryan/College Station

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