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Missing a Clear Call to Action? Here’s Why It Could Be Costing You Customers

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Helping East Texas Businesses Turn Interest Into Action

Here in the Texas Forest Country, folks love supporting local businesses. But sometimes, even the best businesses miss a simple (but important!) step: telling people exactly what to do next.

Whether it’s visiting your shop, signing up for your service, or calling you for a quote—if you don’t clearly ask, customers might walk away without taking action.

5 Simple Ways to Add Powerful Calls to Action (CTAs)

1. Tell Them Exactly What to Do

Don’t leave your customers guessing. A clear, strong CTA like “Call Today” or “Visit Us This Weekend” can make all the difference.

Local Tip: Every post, flyer, and website page should have a friendly invitation to take the next step.

2. Use Action Words

Powerful words like “Get,” “Shop,” “Discover,” and “Join” encourage people to act now.

Local Tip: Make it sound inviting and easy!

3. Create a Sense of Urgency

If it’s a limited-time offer or a special event, say so! People are more likely to act when they know time is short.

Local Tip: Try phrases like “This Weekend Only” or “Spots are Filling Fast!”

4. Make it Easy to Follow Through

If you’re asking customers to call, make sure your phone number is easy to find. If you want them to visit, give them clear directions.

Local Tip: Double-check your contact info and links—nothing frustrates customers more than a broken button!

5. Repeat It!

It’s okay to remind people more than once. Not everyone acts the first time they see your message.

Local Tip: Repeat your call to action at the beginning and end of your posts, ads, or emails.

Helping Local Businesses Grow Stronger

At Texas Forest Country Living, we want to see every East Texas business thrive. A clear, confident call to action can help you turn interest into real results—whether that’s more foot traffic, more calls, or more happy customers.

Need help getting your message out there? We’re here to help your story—and your success—shine!

Lee Millerhttps://msgresources.com
Lee Miller is a veteran of the broadcast media industry and CEO of MSG Resources LLC, where he consults on media strategy, broadcast best practices, and distribution technologies. He began his career in Lufkin in the early 80s and has since held leadership roles in both for-profit and nonprofit broadcasting. Lee serves as Executive Director of the Advanced Television Broadcasting Alliance and is a member of the Texas Association of Broadcasters Golden Mic Club. He lives near Lufkin on his family s tree farm, serves on the board of the Salvation Army, and plays keyboard in the worship band at Harmony Hill Baptist Church. He and his wife Kenla have two grown children, Joshua and Morgan.

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